Practice of RACI Matrix in an organization
Practice of RACI Matrix in an organization: RACI Matrix or linear responsibility chart (LRC) can also be called as a responsibility assignment matrix. A useful tool to classify the sequence of work in a process and the roles and responsibilities for each of the task
R – stands for (Responsibility) – Someone who is to carry out the task.
A – stands for (Accountability) – someone who is the final authority and accountable for the completion of the task.
C – stands for (Consulted) – someone who needs to be consulted during the carrying out of the task.
I – stands for (Informed) – someone who needs to be kept informed after the task has been completed.
RACI Matrix – Mapping the “As Is”
Step – 01
List down the tasks of the work process in sequence.
|Step – 02
Identify all the relevant stakeholders involved in the process.
Step – 03
For each of tasks, identify who is responsible, accountable, consulted, and informed.
Step – 04
Put in remarks to explain the roles and responsibilities if necessary.
Once a process has been analyzed and improvements made, a new “should be” RACI matrix can be developed.
Illustration / Example of RACI Matrix
Sample RACI Matrix for Recruitment and Selection process
|Process Task||HOD||HR Dept.||Line manager||Remarks|
|1. Make hiring request||C||I||R/A||· Line manager is responsible and accountable for make hiring request to HOD.
· HOD is to be consulted and HR department is to kept informed.
|2. Approve hiring request||R / A||I||C / I||· HOD is responsible and accountable for approving
· Line manager may be consulted and both HR Department and line manager is to be informed.
|3. Update job description||–||I||R / A||· Line manager is responsible and accountable for updating the job description and HR Department is to be informed.|
|4. Put up job advertisement||–||R /A||I||· HR Department is responsible and accountable and line manager is to be informed|
RACI Matrix – Additional Guidelines
- Minimize “R”s . Too many “R”s may cause bottle necks in a specific task.
- Limit to only one ‘A’ . Multiple ‘A’s may cause confusion as to who is in charged and accountable.
- Minimum ‘C’s . Too many ‘C’s may cause bottle necks in a specific task. However, make sure all necessary stakeholders are consulted.
- Identify all ‘I’s . Ensure all stakeholders who need to be kept informed are identified so that related follow up tasks can be carried out.