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Practice of RACI Matrix in an organization

Practice of RACI Matrix in an organization

Practice of RACI Matrix in an organization:  RACI Matrix or linear responsibility chart (LRC) can also be called as a responsibility assignment matrix. A useful tool to classify the sequence of work in a process and the roles and responsibilities for each of the task

Practice of RACI Matrix in an organization

R – stands for (Responsibility) – Someone who is to carry out the task.

A – stands for (Accountability) – someone who is the final authority and accountable for the completion of the task.

C – stands for (Consulted) – someone who needs to be consulted during the carrying out of the task.

I – stands for (Informed) – someone who needs to be kept informed after the task has been completed.

RACI Matrix – Mapping the “As Is”

Step – 01

List down the tasks of the work process in sequence.

Step – 02

Identify all the relevant stakeholders involved in the process.

Step – 03

For each of tasks, identify who is responsible, accountable, consulted, and informed.

Step – 04

Put in remarks to explain the roles and responsibilities if necessary.

Once a process has been analyzed and improvements made, a new “should be” RACI matrix can be developed.

Illustration / Example of RACI Matrix

Sample RACI Matrix for Recruitment and Selection process

Process Task HOD HR Dept. Line manager Remarks
1.      Make hiring request C I R/A ·         Line manager is responsible and accountable for make hiring request to HOD.

·         HOD is to be consulted and HR department is to kept informed.

2.      Approve hiring request R / A I C / I ·         HOD is responsible and accountable for approving

·         Line manager may be consulted and both HR Department and line manager is to be informed.

3.      Update job description  – I R / A ·         Line manager is responsible and accountable for updating the job description and HR Department is to be informed.
4.      Put up job advertisement R /A I ·         HR Department is responsible and accountable and line manager is to be informed

RACI Matrix – Additional Guidelines

  • Minimize “R”s . Too many “R”s may cause bottle necks in a specific task.
  • Limit to only one ‘A’ . Multiple ‘A’s may cause confusion as to who is in charged and accountable.
  • Minimum ‘C’s . Too many ‘C’s may cause bottle necks in a specific task. However, make sure all necessary stakeholders are consulted.
  • Identify all ‘I’s . Ensure all stakeholders who need to be kept informed are identified so that related follow up tasks can be carried out.

 

 

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