4 Ways Agility is Crucial to Building Customer-Centric Culture Regardless of industry, change is a constant force. When companies fail to adapt to economic, technological and competitive forces, they pay a high price. The ability to anticipate and make quick informed decisions often determines the success of a business. Photo Courtesy 4 Ways Agility is Crucial to Building … [Read more...] about 4 Ways Agility is Crucial to Building Customer Centric Culture